PentaHealth
Primary Care • Chester, PA
Ratings by platform
- Yelp: 2.5 out of 5 stars (on Yelp) (25 reviews (on Yelp))
What patients say
Patients praise
- High physician expertise, particularly in complex or serious health issues
- Supportive and kind staff interactions reported by many patients
- Effective communication and prompt responses from certain providers and nursing staff
- Appreciation for same-day appointment availability in some contexts
Common complaints
- Long waiting times and scheduling difficulties
- Perceived coldness or dismissiveness from some medical providers, particularly in walk-in settings
- Frustration with administrative processes and communication challenges following organizational changes
In patients' words
"Dr. John is truly one of the only docs I’ve met who LISTENS to his patients."
— User review via sub.ireland724.info"The walk-in clinic is a joke. The doctors are cold and dismissive and act as if you should not have bothered to come in."
— User review via localitybiz.comMore clinics in Chester
Penn Orthopaedics Chester County Hospital
Patients praise: High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner · Positive ratings for surgical outcomes and overall clinical care effectiveness.
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