PentaHealth Internal Medicine of West Chester
Internal Medicine • Chester, PA
Ratings by platform
- Yelp: 5.0 out of 5 stars (based on 5 reviews) (5 reviews)
- Apple Maps: 2.5 out of 5 stars (24 reviews (Apple Maps))
What patients say
Patients praise
- Strong patient praise for specific physicians, highlighting their compassion, thoroughness, and care.
- Convenience of having access to walk-in clinics and same-day appointment options.
- Long-term patient loyalty, with some attending the practice for many years.
- Effective follow-up on lab results and general staff helpfulness.
Common complaints
- Some patients have reported negative experiences with the walk-in clinic, describing it as dismissive or cold.
- Difficulty in securing regular same-day appointments despite claims of availability.
- Occasional complaints regarding office processes or appointment scheduling.
In patients' words
"She was compassionate, listened to everything I was saying, and didn’t make me feel rushed even though the office was busy. She didn’t dismiss my symptoms... Not only did Dr. Ausaf comfort me, she cured me."
— LocalityBiz review"The walk-in clinic is a joke. The doctors are cold and dismissive and act as if you should not have bothered to come in."
— LocalityBiz reviewMore clinics in Chester
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