HCRC Chelsea MA Methadone Clinic - Opioid Addiction Recovery
Substance Use Disorder Treatment • Chelsea, MA
Ratings by platform
- drehabs.com: 5.0/5.0 (17+)
- recovery.com: 3.6/5.0 (37)
What patients say
Patients praise
- Supportive and kind staff interactions reported by some patients
- Convenient location near public transportation (MBTA)
- Effective medication-assisted treatment (MAT) program which some patients credit with saving their lives
- Comprehensive care model combining medication with counseling and holistic support services
Common complaints
- Reports of unprofessional or rude staff behavior, specifically concerning dosing nurses and lot attendants
- Complaints regarding administrative policies, including take-home medication revocation and guest dosing procedures
- Concerns about facility management, particularly during inclement weather
- Allegations of arbitrary termination of treatment or punitive disciplinary actions by staff
In patients' words
"I have been going to HCRC for over 2 years. The staff has been nothing less than supportive and kind to me. I have nothing but good things to say about HCRC Chelsea."
— Patient review via findrecoverycenter.com"Some staff are absolutely horrible and the rest are ok. Watch out for the head nurse because he loves kicking ppl off. He will be so quick to take away your dose and call police for no reason."
— Patient review via drehabs.com"I have been to many clinics, & HCRC is by far the absolute best! The nurses are great ! Sara the doctor is awesome. I really appreciate everyone's hard work !! Thank you so much"
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