Chelsea Behavioral Health Clinic - Mass General Hospital
Mental Health Clinic • Chelsea, MA
Ratings by platform
- Birdeye: 3 out of 5 stars (31 reviews)
What patients say
Patients praise
- Presence of caring and professional individual providers
Common complaints
- Difficulties with administrative and phone communication
- Challenges with appointment scheduling and referrals
- Perceived lack of compassion or rudeness from some staff members
- Concerns regarding billing practices
In patients' words
"Always issues with the phone when they do not answer... when you do get someone they're rude and seem bothered by my call."
— LocalityBiz review"I've been going to the center close to 5 years. I like my doctor and find her very caring and professional."
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