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CareWell Urgent Care: Fast, Walk-In Urgent Care Clinics Near You

Urgent CareChelmsford, MA

★★★★☆4.4/51,672 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 4.2 out of 5 stars (Tewksbury location) (6 reviews (on Healthgrades))
  • Solv Health: 2.3 out of 5 stars (Fitchburg location) (12 reviews)
  • Trucker Guide: 4.4 out of 5 stars (Tewksbury location) (1,654 reviews)

What patients say

Patients praise

  • Convenient online appointment scheduling system
  • Generally friendly and helpful clinical staff and practitioners
  • Efficient care for routine illnesses and minor injuries
  • Professional interactions with providers in many instances

Common complaints

  • Long wait times despite appointments
  • Occasional reports of unprofessional or rude staff behavior
  • Concerns regarding communication and facility cleanliness in some locations
  • Failure to respond to certain customer complaints (BBB reports)

In patients' words

"Took my three sick kids to get checked out... everyone was wonderful and gentle. I will absolutely come back here if we need urgent care again!"

Healthgrades Review (Tewksbury)

"Receptionists we're rude, and not helpful at all. They continually talked badly about the patients in the waiting room..."

Solv Health Review (Fitchburg)

"The provider, Ocean Nguyen, PA was efficient, made me feel comfortable, and went the extra mile... I left feeling well cared for and grateful."

LocalityBiz Review (Tewksbury)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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