Integrated Gastroenterology Consultants - Merrimack Health
Gastroenterology • Chelmsford, MA
Ratings by platform
- WebMD (for Dr. Richard Tilson): 5/5 (35 ratings, 20 reviews)
- US News (for Dr. Heidi Ahmed): 5/5 (14 reviews)
What patients say
Patients praise
- Professional and courteous care team
- Clear, thorough explanations of procedures and results
- Compassionate and attentive bedside manner from providers
- Welcoming and comfortable office atmosphere
Common complaints
- Occasional reports of long wait times
- Isolated severe negative feedback regarding staff and perceived incompetence
- Internal workplace complaints from staff reviews regarding teamwork
In patients' words
"My visit with Dr. Tilson went very well. He explains everything about the procedure, what you should expect, the results and aftercare. He listens attentively to your concerns and puts you at ease."
— WebMD Review"Some comments suggest that wait times can occasionally be longer than expected, though overall experiences remain positive."
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