Chelmsford MA Therapy
Mental Health • Chelmsford, MA
Ratings by platform
- EMDR Locator (Stoney Brook Counseling Center): 2.9/5 stars (17 reviews)
- Google My Business (KLS Counselling): 5/5 stars (7 reviews)
What patients say
Patients praise
- Compassionate, patient, and non-judgmental therapists
- Effective use of evidence-based modalities like CBT and EMDR
- Helpful in managing anxiety, depression, trauma, and life transitions
- Supportive environment fostering personal growth and coping strategies
Common complaints
- Inconsistent care quality, including reports of dismissive or condescending provider attitudes
- Administrative issues, such as difficulties with front desk staff or billing/scheduling management
- Lack of patient-centered communication or failure to review historical medical records
In patients' words
"My prescribing doctor left the practice and the new guy (Dr. Z.) immediately called me non-compliant instead of reading the notes of the previous doctor... Front desk staff failed to track my payment accurately."
— Stoney Brook Counseling Center review"Many providers do not take the time to listen to the patient. Lisa Hill is no different. However, she still managed to offer condescending commentary, jump into conclusions, and reprimand me on trying to assert my rights as a patient."
— DocSpot review"Kathryn is patient and understanding, and she never passes any judgement on how you are feeling or what you are going through... She worked with me to talk through difficult experiences."
— KLS Counselling testimonial"She helped me manage my anxiety and build my self-esteem, giving me practical tools and insights that I still use today."
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