Lakeshore Orthopedics & Sports Medicine
Orthopaedic Surgery • Chautauqua, NY
Ratings by platform
- UPMC Provider Site (for Jamestown location): 4.9 out of 5 stars (27 reviews (on UPMC provider site))
- Healthgrades (for Dr. James Fitzgerald): 5 out of 5 stars (5 reviews)
- Vitals (for Dr. James Fitzgerald): 4.6 out of 5 stars (16 reviews)
What patients say
Patients praise
- High praise for surgical outcomes and professional expertise, particularly for Dr. Fitzgerald and Dr. Mata
- Supportive and knowledgeable office staff noted in some positive reviews
- Effective communication and thorough explanations of conditions and treatment options
Common complaints
- Difficulties with appointment scheduling and staff responsiveness
- Concerns regarding bedside manner and professional demeanor of certain providers
- Negative experiences with surgical post-operative care and procedural hygiene
In patients' words
"DR. Mata & his staff is incredibly knowledgeable, has fantastic 'bedside manner', takes the time to hear you and are also friendly! Had a total knee replacement surgery done by Mata & i am beyond pleased."
— LocalityBiz Review"Cant even schedule an appt. Receptionist said they pick and choose who and when they want to see patients."
— LocalityBiz Review"I absolutely loved everything he did for me. TRKR, GAVE ME MY LIFE BACK!!! His staff leading up to my visit with him was extremely supportive and explained my options in an easy to understand way."
— Healthgrades ReviewMore clinics in Chautauqua
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