Dr. Brian A. Mata, MD - Jamestown, NY - Orthopedic Surgery
Orthopaedic Surgery • Chautauqua, NY
Ratings by platform
- WebMD (doctor.webmd.com): 3.5/5 (19 ratings, 3 reviews)
- US News Health (health.usnews.com): 4/5 patient rating (66 reviews total; 3 reviews within last 12 months)
- Healthgrades (healthgrades.com): 4.4/5 star rating (7 reviews)
- UPMC Providers (providers.upmc.com): 4.9/5 (416 ratings, 91 reviews)
- Vitals (vitals.com): 3.1/5 (15 ratings)
- Birdeye (reviews.birdeye.com): 4.5/5 (15 reviews)
What patients say
Patients praise
- Courteous/professional staff and good bedside manner
- Explains conditions/treatment options clearly; listens to questions
- Not rushed; spends time with patient
- Feels cared for/compassionate; high recommendation from some reviewers
Common complaints
- Impersonal/unconcerned interaction; limited exam/touching
- Appointment rushed / not listening; didn't explain or answer questions (in some reviews)
- Dissatisfaction with ability to schedule or scheduling difficulties
- Lower ratings and critical feedback on some patient experience categories
In patients' words
""Avoid this surgeon at all costs... Dr mata is passionless towards his patients.""
— WebMD review excerpt (Dr. Mata, MD)""Was only in Exam Room '5 minutes'... Never touched or examined me. Impersonal, unconcerned !!!""
— WebMD review excerpt (Dr. Mata, MD)""Everyone who works... has been professional, courteous and polite... explained in detail my options""
— WebMD review excerpt (Dr. Mata, MD)""The entire experience was comfortable, expedient, pleasant, and professional.""
— UPMC Providers review snippet for Dr. Brian A. Mata""Would definitely recommend" / "SUPER ATTENTIVE, KIND, UNDERSTANDING""
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