Optum Ear, Nose and Throat (Otolaryngology) - Glen Cove, NY
Ear, Nose, & Throat • Chautauqua, NY
Ratings by platform
- Google Maps (aggregated): 5.0/5.0 (30,024 (aggregated online source))
- Optum Physician Profile (Dr. Robert Parks): 4.9/5.0 (100 ratings)
What patients say
Patients praise
- Professional, caring, and thorough medical staff
- Clear explanations of conditions and treatments
- Helpful and courteous office staff members
Common complaints
- Limited specific complaints found for the ENT practice, but patient experiences at nearby Optum locations can sometimes include concerns about staff professionalism and interpersonal conduct.
In patients' words
"He is professionally polite and pleasant. He asked me questions about my hearing health and seemed to listen to my answers..."
— Optum Patient Reviews (Dr. Robert Parks)"Dr. Parks was very thorough and answered my questions. He was professional and caring."
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