Ear, Nose, and Throat Locations | Northwest Pa. & Western Ny.
Ear, Nose, & Throat • Chautauqua, NY
Ratings by platform
- Birdeye/Google (Dr. Raymond V. Paolini Jr.): 4.4/5 stars (93 reviews)
- US News (Dr. Raymond V. Paolini Jr.): 4/5 stars (72 reviews)
- RateMDs (Dr. Sidney P. Lipman): 4.0/5 stars (13 reviews)
What patients say
Patients praise
- Expertise and knowledge of specific ENT specialists (e.g., Dr. Paolini, Dr. McElwain)
- Compassionate and thorough bedside manner reported by some patients
- Effective surgical and diagnostic outcomes for some patients
- Immaculate cleanliness of some office facilities
Common complaints
- Difficulties with office staff and reception, including reports of rude behavior and unhelpful interactions
- Challenges in scheduling appointments, including long hold times and communication errors
- Issues with billing processes and collections practices
- Long waiting times for scheduled appointments
- Concerns regarding lack of patient privacy in exam rooms
In patients' words
"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively... I couldn’t be happier with the level of care and quality of care at this location."
— LocalityBiz (Review of WNY Ear Nose and Throat)"The front desk people are almost comically rude, showing no compassion whatsoever for people who have medical concerns... I'll be looking elsewhere for my needs."
— LocalityBiz (Review of ENT and Allergy Specialists of Western PA)"Most unprofessional, unorganized office I've ever been to. ... Still billed me over $100 though... AVOID THIS OFFICE AT ALL COST !!!!"
— RateMDs (Review of Dr. Sidney P. Lipman)More clinics in Chautauqua
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