General Surgery at UPMC Chautauqua | Surgical Procedures
General Surgery • Chautauqua, NY
Ratings by platform
- UPMC Provider Directory: 4.8 out of 5 stars (145 ratings, 40 reviews (provider-specific))
- HealthLuminate: 60% recommendation rate (N/A)
- U.S. News & World Report: 87% of patients willing to recommend hospital (N/A)
What patients say
Patients praise
- Positive feedback for specific surgeons, including clear explanations of procedures and risks
- Patient appreciation for professionalism, listening skills, and bedside manner of surgical staff
- Successful outcomes and patient satisfaction for specific surgeries, such as knee replacements
- Availability of advanced surgical technology like the da Vinci robotic system
Common complaints
- Concerns regarding long wait times in the emergency room
- Reports of negative experiences with communication and quality of care in the ER setting
- Some patients expressed dissatisfaction with perceived lack of attention from staff
In patients' words
"He spent so much time explaining exactly the procedure, risks and benefits that by the time of the day of surgery, we were very comfortable going in to it. He's an excellent listener and has a good talent of explaining things and making you feel very comfortable."
— UPMC Patient Review for Dr. Timothy C. Brown"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon."
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