Behavioral Health Services | UPMC Chautauqua
Behavioral Health • Chautauqua, NY
Ratings by platform
- Yelp: 66% of patients recommend the hospital (general hospital rating) (18 reviews on Yelp)
- Google Reviews (via SoberList.org): 1.0/5 stars (Not explicitly stated (online review snippet))
- LocalityBiz: 1/5 stars (Not explicitly stated (online review snippet))
What patients say
Patients praise
- Some staff members described as kind and accommodating
- Professional and friendly service noted by some individual patients
- Positive experiences with specific doctors mentioned in clinical reviews
Common complaints
- Perceived lack of compassion and dismissive behavior from some staff
- Complaints regarding discharge procedures and lack of thorough assessment
- Issues with communication, including rude or impolite interactions
- Concerns over medication management and follow-up care
In patients' words
"This place doesn’t take mental health seriously, some of the mental health staff are rude and impolite. I think this place should be avoided if you have any serious mental disorders."
— SoberList.org (citing Google Reviews)"The staff are generally quite kind and accommodating. However, there was no compassion for me ..."
— Yelp"They just push medications even gave a medication that caused voiding complications and there was no reason given to why it was given to my grand daughter."
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