UVA Adult Neurology Clinic in Charlottesville
Neurology • Charlottesville, VA
Ratings by platform
- Birdeye/Google: 3.1 out of 5 stars (69 reviews (Birdeye/Google aggregated))
- Healthgrades (Dr. Binit Shah): 5.0 out of 5 stars (38 reviews)
- UVA Health official patient satisfaction surveys: High provider-specific ratings (generally 4.8 to 5.0 out of 5 stars) (Variable, based on individual provider survey responses over 2 years)
What patients say
Patients praise
- compassionate, professional, and knowledgeable staff
- thorough and attentive care providers
- effective diagnosis and management of chronic conditions
- clear explanations of medical concerns and treatment options
- strong patient-provider communication and responsiveness
Common complaints
- occasional reports of feeling hurried or rushed during appointments
- concerns regarding communication style or feeling misunderstood in some interactions
In patients' words
"The team at UVA Health Adult Neurology has gone above and beyond. Everyone we have encountered has been professional, knowledgeable, and compassionate."
— Birdeye patient review"Dr. Jones is incredibly smart, compassionate and very, very thorough... She takes the time to review all clinical notes and test results from other recent providers so that she has a full picture of my health."
— UVA Health patient satisfaction survey comment"I don't always feel fully heard. I realize due to AI there are keywords that need to be spoken... That sometimes combines with my pain to feel as though I'm not being fully heard and/or I'm being spoken to in a bit of a condescending manner."
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