Urgent Care Charlotte Mallard Creek Walk In Clinic FastMed
Urgent Care • Charlotte, NC
Ratings by platform
- Google and aggregated review platforms: 3.9 out of 5 stars (approximately 1,200 to 1,600 reviews across platforms)
What patients say
Patients praise
- convenient online check-in and scheduling system
- clean and modern facility
- many patients found medical staff to be knowledgeable and thorough
- availability on weekends and holidays
- often quick and efficient service during non-peak times
Common complaints
- reports of rude or unhelpful front desk staff
- complaints regarding billing and unexpected costs
- occasional long wait times during peak hours
- some patients felt medical providers lacked bedside manner
- difficulties reaching the clinic via phone
In patients' words
"My overall experience was great. The medical staff was kind, attentive and thorough. However, the front desk receptionist was in a terrible mood and acted as if customers were an inconvenience."
— Patient review on LocalityBiz"The practitioner listened to my concerns. I was in and out in about 30 minutes with no complications. I will be recommending this place for sure to other people!"
— Patient review on Birdeye"They will bang with bills for a simple checkup . It happened twice."
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