Foot and Ankle Associates - Charlotte - Novant Health
Podiatry • Charlotte, NC
Ratings by platform
- ZipAppointments: 4.8/5 (283 reviews)
- Wheree: 8.9/10
What patients say
Patients praise
- Highly professional and courteous staff and doctors
- Doctors described as thorough, patient, and good listeners
- Effective treatment for foot and ankle conditions
- Clean, welcoming, and well-organized office environment
Common complaints
- Inconsistent administrative follow-up regarding surgery scheduling
- Incorrect procedure notes in patient files
- Long wait times for scheduled appointments
- Brief time spent with the provider during visits
In patients' words
"While I found Dr. Robinson to be very kind during my visits, the inconsistencies made me uncomfortable with proceeding with the surgery. Consequently, I consulted with Dr. Shapiro in the same practice... and was very satisfied."
— Yelp user review"The office staff and doctor made it possible for me to be seen the same day. They were very professional and courteous. I appreciate the care and respect that I received."
— Novant Health provider reviewMore clinics in Charlotte
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