OB/GYN & Women's Wellness Locations at Novant Health
OB-GYN • Charlotte, NC
Ratings by platform
- Birdeye (Novant Health Bradford Clinic OB/GYN): 3.8 out of 5 stars (66 reviews) (66 reviews)
- 4doctors.net (Novant Health Bradford Clinic OB/GYN): 4.4 out of 5 stars (174 reviews) (174 reviews)
- Birdeye (Novant Health Randolph OB/GYN): 4.0 out of 5 stars (259 reviews) (259 reviews)
- Novant Health official site (Dr. Jessica Deane-Wyman): 4.8 out of 5 stars (69 ratings) (69 ratings)
- Novant Health official site (Dr. Tiffani Jones): 4.9 out of 5 stars (124 ratings) (124 ratings)
What patients say
Patients praise
- Highly regarded and compassionate individual physicians
- Supportive and empathetic nursing and front-desk staff in certain locations
- Effective communication and thorough explanations of treatment plans
- Positive experiences with routine exams and prenatal care from many patients
Common complaints
- Billing and insurance claim processing errors
- Dismissive, unprofessional, or cold bedside manner from some providers and staff
- Difficulty scheduling appointments or long wait times
- Lack of clear communication regarding medical concerns and test results
In patients' words
"Dr. Deane-Wyman was very caring and reassuring with my concern. She took time to explain about her findings and my options. In a relatively short visit, I felt like she had been my doctor for a long time."
— Verified Patient review on Novant Health provider page"I had a deeply disappointing experience... That has permanently impacted my trust in this practice. I scheduled a routine preventive exam. During the visit, I raised a health concern... I received a bill reflecting additional services that were not actually performs..."
— Patient review for Novant Health Bradford Clinic OB/GYN"Dr. Jones is amazing; she answered all of my questions and I did not feel like I was being rushed."
— Verified Patient review on Novant Health provider page"I really wanted to have a positive experience during my first pregnancy, but so far it’s been discouraging... I left feeling like just another number in a system that doesn’t have time or space for individualized care."
— Patient review for Novant Health Randolph OB/GYNMore clinics in Charlotte
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