Mental Health Treatment in Charlotte, NC
Mental Health • Charlotte, NC
Ratings by platform
- Birdeye (Mindpath Health): 4.6/5 (708)
- Birdeye (LifeStance): 4.7/5 (106)
- LifeStance (Park Rd Location): 4.9/5 (391)
- Carolina Psychiatry: 4.9/5 (Not explicitly stated)
What patients say
Patients praise
- High-quality, empathetic, and professional care from specific individual clinicians
- Significant improvement in mental health outcomes for patients with consistent providers
- Convenient access to both tele-health and in-person appointments
Common complaints
- Difficulty scheduling appointments or reaching office staff via phone/portal
- Administrative issues, including billing errors, overcharging, and strict no-show/late fee policies
- Unprofessional or rude staff interactions
- Inconsistent care and frequent appointment cancellations by the provider or clinic
- Concerns over poor communication regarding medication refills and treatment plans
In patients' words
"While I am very happy with my clinician, He is the only thing about this place that's good in my experience. The office staff as well as any patient interfaces, apps and schedulers are not something I would recommend..."
— Birdeye Review (Mindpath Health)"Dr Cameron Matthews was quick to make false assumptions without asking questions of understanding... You do not want to go to a provider for mental health and leave feeling unseen and unheard."
— LocalityBiz Review (Solari Mental Health)"I can say this practice has been a Saving Grace for me! They are so caring, and very professional! They truly care about their patients!"
— Carolina Psychiatry TestimonialMore clinics in Charlotte
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