Behavioral Health in Charlotte, NC
Mental Health • Charlotte, NC
Ratings by platform
- Mindpath Health (Charlotte): 4.6 out of 5 stars (708 reviews)
- Monarch Behavioral Health (Charlotte): 4.9 out of 5 stars (increased from 4.4 in 2023) (471 reviews)
- Peaceful Aura Behavioral Health Services: 4.9 out of 5 stars (45 reviews)
- LifeStance Therapists & Psychiatrists (Charlotte): 4.7 out of 5 stars (106 reviews)
- Individual Provider (Joelle Shipp, LCMHC): 5.0 out of 5 stars (126 reviews)
What patients say
Patients praise
- Highly skilled, empathetic, and knowledgeable individual clinicians and therapists.
- Effective and life-improving treatment outcomes for many patients.
- Welcoming and supportive front-desk staff in specific instances.
- Ease of scheduling or telehealth availability reported by some patients.
Common complaints
- Administrative and scheduling difficulties, such as missed appointments, difficulty reaching staff by phone, and portal system issues.
- Inconsistent communication and unprofessional conduct by office staff.
- Concerns regarding billing practices, including potential overcharging and lack of price transparency.
- Inadequate quality of care, including long wait times, perceived clinician disengagement, and mismanagement of medication.
- Unsanitary or uncomfortable facility conditions reported in some inpatient settings.
In patients' words
"The clinicians here have been great. I have thoroughly enjoyed and appreciated and benefitted from my relationship with both of my providers here. However, as others have said, working with Mindpath has been a nightmare... The office staff as well as any patient interfaces, apps and schedulers are not something I would recommend."
— Mindpath Health Patient Review"You do not want to go to a provider for mental health and leave feeling unseen and unheard. They didn't have running water but continued taking urine samples creating unsanitary conditions. Consistently seen late."
— Solari Mental and Behavioral Health Services Patient Review"As someone who has worked with a variety of therapists for over a decade, Joelle is phenomenal! ... I know that she is one of the only providers I've ever had that had made me feel not alone."
— Joelle Shipp, LCMHC Patient ReviewMore clinics in Charlotte
Mental Health Treatment in Charlotte, NC
Patients praise: High-quality, empathetic, and professional care from specific individual clinicians · Significant improvement in mental health outcomes for patients with consistent providers.
Behavioral Health
Patients praise: Nurse communication effectiveness.
Home - Charlotte Chiropractic Center, PLLC
Patients praise: Friendly and helpful staff · Knowledgeable and caring doctors (Dr. Waltz).
Physical Therapy | Charlotte One on One PT | Charlotte, NC
Patients praise: Personalized, one-on-one care · Highly knowledgeable and professional staff.
Chiropractor Charlotte, NC - Expert Chiropractor Near Me – Proactive
Patients praise: Friendly and personable staff · Effective pain relief treatments.
Expert Imaging and Radiology | Atrium Health
Patients praise: Professional and compassionate staff/technologists · Clean, modern, and well-equipped facilities.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.