Primary Care | Family Practice - CAMC
Primary Care • Charleston, WV
Ratings by platform
- Birdeye/Google: 4.5/5 stars (based on 28 reviews) (28 reviews)
- Healthgrades (CAMC Family Medicine Center): 1/5 stars (based on 1 review) (1 review)
- Healthgrades (Dr. Jaime Hayes): 4.3/5 stars (based on 10 ratings) (10 ratings)
- Healthgrades (Dr. E Robie): 4.7/5 stars (based on 24 ratings) (24 ratings)
- Vitals (Dr. John B. Kelly): 4.5/5 stars (based on 20 ratings) (20 ratings)
What patients say
Patients praise
- Providers described as compassionate, respectful, and good listeners
- Appreciation for thorough care and appropriate specialist referrals
- Some patients report punctual, professional office staff
Common complaints
- Difficulty with administrative follow-through and communication
- Frustrations with appointment scheduling and long wait times
- Concerns regarding the teaching hospital model (seeing residents rather than established physicians)
- Mixed feedback on specific providers' bedside manner and treatment approaches
In patients' words
"After my first visit, I was so happy that I finally found someone who I feel like genuinely cared about my concerns. ... She was very patient when talking with me and did not get irritated when I asked a lot of questions."
— LocalityBiz (Review for CAMC Primary Care)"Be warned - this is a teaching hospital - you will see residents who are completing their education. ... The bad, they are constantly cycling through doctors and there will be absolutely no follow through."
— LocalityBiz (Review for CAMC Memorial Hospital : Family Medicine Center)"When I started going there. I seen Dr gribble she was a wonderful doctor. She left and they put me with Jonathan Lucas he is a poor excuse for a doctor."
— Healthgrades (Review for CAMC Family Medicine Center)More clinics in Charleston
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