Psychiatry and Counseling
Behavioral Health • Charleston, IL
Ratings by platform
- TherapyDB (Thriveworks): 4.6/5 stars (169 reviews)
- Birdeye (LifeStance): 4.7/5 stars (177 reviews)
- LifeStance (Ashley River Rd location): 4.9/5 stars (106 reviews)
- TherapyDB (Angel Oak): 4.8/5 stars (498 reviews)
- Birdeye (MUSC Health Institute of Psychiatry): 2.5/5 stars (139 reviews)
- ABA Navigator (Thriveworks North Charleston): 5.0/5 stars (10 reviews)
- WebMD (Dr. Steven Lopez): 4.5/5 stars (6 ratings)
What patients say
Patients praise
- Compassionate, knowledgeable, and attentive clinicians
- Effective, goal-oriented therapy techniques
- Clear communication and professionalism from therapists
Common complaints
- Frustrating administrative/office communication issues
- Delays in medication refills
- Feeling unheard by clinical staff regarding medical history
- Concerns regarding inpatient treatment handling
In patients' words
"Jessica is Amazing! In only 3 visits she has put me on the path to healing! Greatfull for her presence in my life!"
— Birdeye (LifeStance)"Unfortunately, the office communication has been extremely disappointing. I have been corresponding for over a week trying to get an important medication refill."
— Birdeye (MUSC Health Institute of Psychiatry)"Dominique Darby has been amazing! She has really helped me to see a different perspective on my situation."
— ABA Navigator (Thriveworks North Charleston)More clinics in Charleston
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Patients praise: Overall patient experience metrics appear strong on U.S. News listing (5/5 with 43 reviews) · Hospital-level recognition/performance reported by U.S. News (high performing in multiple adult conditions/procedures).
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