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Psychiatrists and Psychiatric Nurses in Charleston, IL

Behavioral HealthCharleston, IL

★★★★★4.7/566 reviews across 2 platforms

Ratings by platform

  • WebMD (Jennifer Sledge, APRN): 5.0 (1 rating) (1 rating)
  • Sarah Bush Lincoln (Jennifer Sledge, APRN): 4.9/5 (59 ratings, 3 comments)
  • Health US News (Psychiatric Nurse Practitioners near Charleston): Patient Experience: 3/5 (7 reviews)
  • Birdeye (SBL Charleston Walk-In Clinic): 2.5 stars (53 reviews)

What patients say

Patients praise

  • High satisfaction reported for Jennifer Sledge, APRN/PMHNP (Sarah Bush Lincoln ratings and WebMD ratings).
  • Clinics/providers described as compassionate, attentive, professional, kind, and good listeners (SIHF Healthcare reviews).

Common complaints

  • Some patient experience ratings are low (e.g., 3/5 patient experience with 7 reviews on Health US News for a psychiatric nurse practitioner in the area).
  • Some reviews for related SBL/clinic experiences are strongly negative and include allegations about staff behavior and care delays, though not specific to psychiatrists/nurses in all cases.
  • Some administrative/communication issues are mentioned in healthcare facility reviews (SIHF Healthcare).

In patients' words

"“4.9/5” with “59 Ratings, 3 Comments” (Jennifer Sledge, APRN)."

Sarah Bush Lincoln provider profile

"“Multiple patients consistently express high satisfaction… compassionate and supportive approach.”"

Health US News (Jennifer R. Sledge, NP)

"“Patient Experience. 3 / 5. 7 Reviews. Jennifer R. Sledge NP.”"

Health US News (Psychiatric Nurse Practitioners in Charleston, IL)

"“Dissatisfied every time I come here… I will definitely be making the trip to Mattoon next time.”"

Birdeye review for SBL Charleston Walk-In Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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