UNC Kittner Eye Center | Chapel Hill - UNC Hospitals
Ophthalmology • Chapel Hill, NC
Ratings by platform
- UNC Medical Center internal site: 4.6 out of 5 (474 ratings)
- Birdeye: 2.9 out of 5 (189 reviews)
What patients say
Patients praise
- High numerical ratings from internal UNC Health patient surveys
- Expertise of specific physicians mentioned by some patients
Common complaints
- Difficulties with scheduling, including long waits for appointments and cancellations
- Poor administrative communication, including unreturned phone calls and messages
- Staff demeanor perceived as rude or unprofessional
- Concerns regarding the depth and thoroughness of clinical examinations
- Billing/insurance disputes
In patients' words
"UNC Kittner Eye Center is a full-blown joke! Steer clear."
— Birdeye review"The front office staff has been consistently rude and difficult to deal with."
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