Chapel Hill Ophthalmology: Ophthalmologist in Chapel Hill, NC
Ophthalmology • Chapel Hill, NC
Ratings by platform
- Healthgrades: 4.0 out of 5 stars (40 reviews (for Dr. John Wood))
- Vitals: 3.9 out of 5 stars (6 reviews (for Dr. John Wood))
What patients say
Patients praise
- Appreciation for the clinical expertise and care provided by physicians like Dr. Wood and Dr. Haas
- Some patients report friendly and helpful staff experiences
- Efficiency of eye exams in certain instances
- Strong loyalty from long-term patients
Common complaints
- Reports of rude, dismissive, or unprofessional behavior from front desk staff
- Long wait times and scheduling issues
- Concerns regarding billing, insurance filing errors, and transparency of charges
- Occasional reports of poor communication from clinical staff or physicians
In patients' words
"I have been going to chapel hill Opthalmology for about 7 years & I have always love how dr Haas & dr wood plus the staff in the back has treated me. They deserve 5 stars but The front desk service by Angel is horrible she’s rude, obnoxious and combative..."
— LocalityBiz (Patient Review)"Dad had cataract surgery. Every visit is over an hour wait time. 3rd and thankfully last visit. Appt at 2:45 and here we sit at 3:30 waiting... Has NO concern for the time he wastes of his patients."
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