Valley View Health Center
Pharmacy • Centralia, WA
Ratings by platform
- Google (via Nursa): 4.2/5 (582 reviews)
- Apple Maps/Yelp cluster: 2.1/5 (20 reviews)
What patients say
Patients praise
- Compassionate and professional care from some staff members
- Convenience of having an on-site pharmacy integrated with clinical services
- Helpful front desk staff and attentiveness to patient concerns
- Accessible services including a sliding fee discount scale
Common complaints
- Long wait times for appointments and services
- Reports of unfriendly or hostile interactions with certain staff members
- Frustration regarding perceived lack of transparency in online review management
In patients' words
"I was seen here today and had a really positive experience. The front desk staff were friendly and helpful, the nurse seemed kind and caring and the provider really listened and explained..."
— Patient review on MapQuest"The male PA that I was seen by was hostile from the moment he walked in the room and acted as if I was a drug seeker instead of someone that had been sick for 25 straight days."
— Patient review on Apple Maps/MapQuestMore clinics in Centralia
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