Northwest Family Vision
Optometry/Eye Care • Centralia, WA
Ratings by platform
- Birdeye/Google Reviews for Innovations in Eyecare: 4.8/5 (383 reviews)
What patients say
Patients praise
- thorough, knowledgeable, and attentive clinical care
- friendly, professional, and compassionate staff and doctors
- efficient and timely appointment handling in many cases
- personalized and respectful patient-centered approach
Common complaints
- occasional issues with product longevity, such as scratches or frames sliding after purchase
- billing can sometimes be perceived as confusing or expensive
- difficulties with scheduling or staff responsiveness in specific instances
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