Mental Health Resources | Central Falls RI
Behavioral Health • Central Falls, RI
Ratings by platform
- Promallu (Blackstone Valley Neighborhood Health Station): 3.4/5 (68)
- BirdEye (South Shore Mental Health Center/Gateway Health Care): 2.4/5 (13)
What patients say
Patients praise
- some staff members are described as professional, gracious, and kind
- positive experiences with specific individual therapists (e.g., feelings of being heard and supported)
- existence of follow-up efforts to resolve patient complaints
- comprehensive, trauma-informed care and evidence-based treatment options available
Common complaints
- long wait times and limited availability for walk-ins
- perceived lack of compassion or empathy from staff towards vulnerable patients
- frustration with dismissive medical advice and lack of investigation of symptoms
- reports of missed appointments without communication
In patients' words
"I do see Joy for therapy and feel extremely comfortable sharing with her... She really listens and has such a calming and kind presence about her."
— BirdEye review for South Shore Mental Health/Gateway Health Care"It was frustrating to be dismissed without further investigation, and I left feeling uncared for... I witnessed something that really upset me. A patient with Parkinson’s disease... the staff member treated him poorly."
— Promallu review for Blackstone Valley Neighborhood Health StationMore clinics in Central Falls
Gateway Healthcare | Brown University Health
Patients praise: Compassionate and knowledgeable clinical care in some departments · Clean and professional facilities in specific locations.
Heart & Vascular - westerly
Patients praise: compassionate and caring physicians · highly skilled medical care.
Home Medical Equipment - Providence
Patients praise: Professional and knowledgeable staff during appointments · Helpful and compassionate care for specific needs like mask fittings or cane usage.
Compounding Services - RI
Patients praise: Helpful, compassionate, and knowledgeable staff · Efficient and fast turnaround times for some patients.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.