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Durable Medical Equipment & Medical Supplies • Central Falls, RI

What patients say

Patients praise

  • Professional and knowledgeable staff during appointments
  • Helpful and compassionate care for specific needs like mask fittings or cane usage
  • On-time and careful delivery experiences for some patients

Common complaints

  • Difficulty reaching customer service or getting returned calls
  • Inconsistent or failed delivery of equipment and supplies
  • Errors in billing or issues with insurance processing
  • Reports of being provided with older, used, or incorrect equipment

In patients' words

"I am a new patient and have called them various times. They NEVER answer the phone. You are left listening to hold music for about 20 minutes and then asked to leave a message and someone will call you back. They never call you back."

— Apria Healthcare review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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