Home Medical Equipment - Providence
Durable Medical Equipment & Medical Supplies • Central Falls, RI
Ratings by platform
- Birdeye (Kent Home Medical Equipment): 3.0 / 5 (63)
- Birdeye (Absolute Respiratory Care): 4.9 / 5 (1,060)
- Birdeye (Apria Healthcare): 3.5 / 5 (118)
What patients say
Patients praise
- Professional and knowledgeable staff during appointments
- Helpful and compassionate care for specific needs like mask fittings or cane usage
- On-time and careful delivery experiences for some patients
Common complaints
- Difficulty reaching customer service or getting returned calls
- Inconsistent or failed delivery of equipment and supplies
- Errors in billing or issues with insurance processing
- Reports of being provided with older, used, or incorrect equipment
In patients' words
"I am a new patient and have called them various times. They NEVER answer the phone. You are left listening to hold music for about 20 minutes and then asked to leave a message and someone will call you back. They never call you back."
— Apria Healthcare review"Ignore the sour reviews left . I just got incredible customer service at this DME supplier. Davida helped me pick oit a can , adjusted it , made sure I knew how to use it . Told me the do”s and Donts. All with a smile and compassionate care."
— Kent Home Medical Equipment reviewMore clinics in Central Falls
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