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AdaptHealth

Medical equipment & oxygen equipment supplier (CPAP/oxygen)Central City, CO

★★★★★4.8/58,668 reviews across 2 platforms

Ratings by platform

  • Trustpilot: 4 stars (approximate) (7,905 reviews (Trustpilot))
  • Birdeye (Google): 4.8/5 stars (8,668 reviews)
  • Better Business Bureau (BBB) Customer Reviews: 4.67/5 stars (Not explicitly stated (BBB))

What patients say

Patients praise

  • Technicians are frequently praised as professional, courteous, and informative during equipment setup
  • Helpful and efficient service reported by some patients during urgent needs
  • Appreciation for timely and clear explanations regarding equipment use

Common complaints

  • Difficulties with billing and payment inaccuracies
  • Poor communication with customer service, including overseas support teams
  • Delays or failures in equipment delivery
  • Aggressive follow-up calls despite requests to stop
  • Issues with equipment malfunctions or incomplete orders

In patients' words

"Did not deliver when promised, then promised next day did not deliver that day ! My delivery was set for my release from the hospital and I had to sleep on my sofa for two nights..."

Trustpilot review

"The technician, was skilled and very professional. Made sure the job was done perfectly before he left and was very concerned that the situation be rectified. This company has always been there when we needed it."

BBB customer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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