Urgent Care | Human Resource Services - University of Northern Iowa
Urgent Care • Cedar Falls, IA
Ratings by platform
- Birdeye (MercyOne Bluebell Road Urgent Care): 3 out of 5 stars (51 reviews)
- Solv (UnityPoint Clinic Urgent Care, Prairie Parkway): 1.0 out of 5 stars (1 review)
- Google (UnityPoint Clinic – Express, Viking Road): 3.0 out of 5 stars (111 reviews)
What patients say
Patients praise
- Convenient on-campus access for students at the UNI Student Health Clinic
- Helpful and supportive staff reported in some patient experiences
- Clean facilities and efficient registration noted at some locations
- Comprehensive urgent care services available in the surrounding Cedar Falls area
Common complaints
- Variable wait times for off-campus urgent care clinics
- Negative feedback regarding specific practitioner interactions or bedside manner at some facilities
- Occasional difficulty with online or administrative systems
In patients' words
"GREAT STAFF AND WAS NEVER A BIT UNCOMFORTABLE. GREAT CONVERSATION AND HELP. I DID GET MY BLOOD DRAWN AND THE PHLEBOTOMIST WAS SO NURTURING AND KIND DURING THE MOMENT. VERY HELPFUL AND HAPPY THAT THIS SERVICE IS PROVIDED TO US."
— Anonymous Student (UNI Student Health Clinic)"The receptionist, nurse, and physician were all helpful and friendly. I had an excellent experience with MercyOne..."
— Patient Review (MercyOne Bluebell Road Urgent Care)More clinics in Cedar Falls
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