Radiology Consultants of Iowa: Home
Radiology/Imaging • Cedar Falls, IA
Ratings by platform
- Birdeye: 4.9 out of 5 stars (based on 3,270 reviews) (3,270 reviews)
- Yelp: 3.3 out of 5 stars (4 reviews (for specific locations))
- Better Business Bureau (BBB): A+ rating (N/A)
What patients say
Patients praise
- Efficient and prompt service, often with short wait times
- Professional, kind, and helpful staff
- Convenient locations and easier parking compared to hospitals
Common complaints
- Concerns regarding billing customer service communication style
- Potential confusion regarding payment websites (e.g., Doxo.com)
- Specific complaints about radiology reporting processes and lack of personal review by other physicians
In patients' words
"RCI is like a finely tuned machine. Everyone is so kind and I’m generally in and out in less than 10 minutes."
— RCI Patient Testimonial"Billing customer service associates should get better training at how to speak with people without being condescending and rude."
— Birdeye Review"NEVER have any procedure done by a doctor who only read what the RCI Radiologist writes in his report! Make sure the doctor doing the procedure views the images themselves."
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