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MercyOne Cedar Falls Mental and Behavioral Health Care

Psychiatry • Cedar Falls, IA

★★★☆☆2.7/579 reviews across 2 platforms

Ratings by platform

  • ABA Navigator: 3.3/5 (7 reviews)
  • Birdeye (MercyOne Cedar Falls Medical Center overall): 2.6/5 (72 reviews)

What patients say

Patients praise

  • Specific providers praised for being compassionate, thorough, and professional
  • Positive feedback on pediatric behavioral health services
  • Expert, family-centered treatment approach mentioned by the facility

Common complaints

  • Concerns regarding poor medication record keeping and refill availability
  • Reports of unprofessional or ineffective communication with providers
  • Negative experiences with emergency room interactions related to mental health crises
  • Complaints about bureaucratic processes, such as billing and incomplete documentation

In patients' words

"Tony is amazing for littles ! He’s helped us greatly. Very hard to get into but worth the wait!"

— MyHospitalNow.com patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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