
MercyOne Cedar Falls Mental and Behavioral Health Care
Psychiatry • Cedar Falls, IA
Ratings by platform
- ABA Navigator: 3.3/5 (7 reviews)
- Birdeye (MercyOne Cedar Falls Medical Center overall): 2.6/5 (72 reviews)
What patients say
Patients praise
- Specific providers praised for being compassionate, thorough, and professional
- Positive feedback on pediatric behavioral health services
- Expert, family-centered treatment approach mentioned by the facility
Common complaints
- Concerns regarding poor medication record keeping and refill availability
- Reports of unprofessional or ineffective communication with providers
- Negative experiences with emergency room interactions related to mental health crises
- Complaints about bureaucratic processes, such as billing and incomplete documentation
In patients' words
"Tony is amazing for littles ! He’s helped us greatly. Very hard to get into but worth the wait!"
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