MercyOne Cedar Falls Mental and Behavioral Health Care
Psychiatry • Cedar Falls, IA
Ratings by platform
- ABA Navigator: 3.3/5 (7 reviews)
- Birdeye (MercyOne Cedar Falls Medical Center overall): 2.6/5 (72 reviews)
What patients say
Patients praise
- Specific providers praised for being compassionate, thorough, and professional
- Positive feedback on pediatric behavioral health services
- Expert, family-centered treatment approach mentioned by the facility
Common complaints
- Concerns regarding poor medication record keeping and refill availability
- Reports of unprofessional or ineffective communication with providers
- Negative experiences with emergency room interactions related to mental health crises
- Complaints about bureaucratic processes, such as billing and incomplete documentation
In patients' words
"Courtney McKinley is an outstanding psychiatrist. She is smart, compassionate, professional, and thorough. She will make sure your overall health is taken care of. I cannot recommend her highly enough."
— ABA Navigator patient review"Just awful. I'm still waiting for a response from dr.loeb after reaching out through email and phone call twice... Hard pass"
— ABA Navigator patient review"Tony is amazing for littles ! He’s helped us greatly. Very hard to get into but worth the wait!"
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