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MercyOne Cedar Falls Physical Therapy

Physical Therapy • Cedar Falls, IA

★★★☆☆2.6/573 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 5.0/5 (1 review)
  • Birdeye: 2.6/5 (72 reviews)

What patients say

Patients praise

  • high patient satisfaction for specific physical therapists (e.g., Doug and Kelly)
  • recommendations from patients for physical therapy services

Common complaints

  • concerns regarding ER services at the broader MercyOne Cedar Falls Medical Center facility
  • reports of unsatisfactory communication or billing experiences at the medical center level

In patients' words

"Mercy One Cedar Falls Physical Therapy... Doug and Kelly are great!"

— Nextdoor user recommendation

"The nurses are terrible on the ER. They don't fill out important documents."

— Birdeye review of MercyOne Cedar Falls Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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