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Advanced Family Eye Care

Optometry • Cedar Falls, IA

What patients say

Patients praise

  • Friendly, professional staff and efficient testing
  • Doctors taking time to explain results and answer questions
  • Patients reporting high satisfaction and willingness to recommend (for some providers)

Common complaints

  • Some complaints about difficulties ordering contacts and follow-up
  • Issues with glasses/vision not working and needing rechecks
  • Concerns about having non-doctor staff do parts of the vision check and additional charges

In patients' words

"“Everyone is friendly and patient… professional!”"

— Healthgrades review text for Dr. Benjamin Mason

"“My appointment went very well. The staff is friendly and all the testing was done very efficiently with very little waiting…”"

— Healthgrades review text for Dr. Benjamin Mason

"“Very nice man. He was very thorough with his exam and took time to explain everything.”"

— Healthgrades recent review text for Dr. David Neill

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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