MercyOne Cedar Falls Family Medicine
Internal Medicine • Cedar Falls, IA
Ratings by platform
- Birdeye: 2.6 out of 5 stars (Approximately 71-72 reviews (for the Medical Center))
- Ratings.MD (specific provider profile): 4.9 out of 5 stars (189 verified ratings)
What patients say
Patients praise
- some providers noted as being knowledgeable, caring, and excellent listeners
- appreciation for providers who treat patients as individuals and respect their opinions
- potential for strong, relationship-based care with select physicians
Common complaints
- reports of dismissive or indifferent attitudes from medical staff
- complaints about long wait times and difficulty scheduling appointments with specific providers
- concerns regarding medical care quality and follow-through on referrals or medication refills
- issues with patient privacy in administrative areas
- dissatisfaction with ER and urgent care service experiences
In patients' words
"Dr. Carlsen was very caring, an excellent listener and very knowledgeable!"
— Ratings.MD patient review for Dr. Hannah Carlsen"She disregarded my symptoms of a serious medical condition and had the audacity to tell me she thought I was lying to her about my symptoms."
— Healthgrades patient review for Dr. Meredith Christ"Absolutely no patient privacy. While staying back waiting for my turn in line, I could hear every single thing. The receptionist was confirming with the lady in front of me about exactly what she was there to be seen for that day."
— Birdeye patient review for MercyOne Cedar Falls Medical CenterMore clinics in Cedar Falls
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