
MercyOne Waterloo Endocrinology Care
Endocrinology • Cedar Falls, IA
What patients say
Patients praise
- Professional and knowledgeable providers
- Compassionate and attentive bedside manner
- Clear explanations of diagnosis and treatments
- Helpful, effective weight loss and diabetes management programs
- Courteous and accommodating office staff
Common complaints
- Long wait times for appointments
- Administrative and scheduling issues/chaos in office management
- Communication gaps regarding testing or medical plans
- Perception of provider inattentiveness during some visits
In patients' words
"Deepika is very knowledgeable and the fist appointment I had with her, I appreciated the time she took in explaining things... My frustration was how late the office was running."
— MercyOne Provider Ratings"Dr. Riggs is a compassionate very competent doc... It is great being listened to and options explained clearly."
— MercyOne Provider Ratings"Well, to be honest my appointment was for 1:15 and the wait was 45 minutes... Courtesy is letting patient know if the doctor is running late etc."
— MercyOne Provider RatingsMore clinics in Cedar Falls
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