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MercyOne Waterloo Endocrinology Care

Endocrinology • Cedar Falls, IA

What patients say

Patients praise

  • Professional and knowledgeable providers
  • Compassionate and attentive bedside manner
  • Clear explanations of diagnosis and treatments
  • Helpful, effective weight loss and diabetes management programs
  • Courteous and accommodating office staff

Common complaints

  • Long wait times for appointments
  • Administrative and scheduling issues/chaos in office management
  • Communication gaps regarding testing or medical plans
  • Perception of provider inattentiveness during some visits

In patients' words

"Deepika is very knowledgeable and the fist appointment I had with her, I appreciated the time she took in explaining things... My frustration was how late the office was running."

— MercyOne Provider Ratings

"Dr. Riggs is a compassionate very competent doc... It is great being listened to and options explained clearly."

— MercyOne Provider Ratings

"Well, to be honest my appointment was for 1:15 and the wait was 45 minutes... Courtesy is letting patient know if the doctor is running late etc."

— MercyOne Provider Ratings

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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