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MercyOne Cedar Falls Mental and Behavioral Health Care

Counseling Services • Cedar Falls, IA

★★★☆☆2.7/579 reviews across 2 platforms

Ratings by platform

  • ABA Navigator: 3.3/5 (7 reviews)
  • Birdeye (MercyOne Cedar Falls Medical Center): 2.6/5 (72 reviews)

What patients say

Patients praise

  • Appreciation for specific practitioners described as compassionate or effective
  • Helpful care for children/adolescents in certain cases
  • Patient-centered approach for some individuals

Common complaints

  • Issues with administrative responsiveness (unreturned calls, email communication)
  • Concerns regarding quality of medical care and medication management
  • Dissatisfaction with staff interaction and bedside manner
  • Inconsistencies in record keeping and clinical documentation

In patients' words

"Tony is amazing for littles ! He’s helped us greatly. Very hard to get into but worth the wait!"

— MyHospitalNow.com Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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