Generations Family Practice
Family Medicine • Cary, NC
Ratings by platform
- Apple Maps/Yelp: 2.5/5 (59 reviews)
- Facebook: 90% recommend (25 reviews)
- WeightLossClinic.care: 4.7/5 (2,103 reviews)
What patients say
Patients praise
- Some providers praised for being thorough and listening to patients
- Convenience of same-day appointments noted by some patients
- Nursing staff occasionally described as kind or nice
- Long-term loyalty from some families prior to recent changes
Common complaints
- High provider turnover and lack of continuity of care
- Poor administrative, front desk, and customer service experiences
- Dissatisfaction with medical billing and coding practices
- Difficulty scheduling timely appointments or reaching staff for information
- Mixed experiences regarding provider compassion and effectiveness
In patients' words
"The service provided at Generations Family Practice has been awful... I was shocked. So, my wife called the office to find out that the doctor coded the visit as a “surgery” and sent it to my insurance to be paid against my deductible... I strongly suggest finding a different office if you’re looking for a trustworthy doctor."
— LocalityBiz Review"The providers are amazing but the administrative side of this practice lacks organization and customer service. Hands down cannot recommend them anymore after referring others previously. They used to be fantastic but it has had a sharp decline in recent months."
— WeightLossClinic.care Review"He actually stops and LISTENS to what you have to say."
— Nextdoor ReviewMore clinics in Cary
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