Carthage, TN | Urgent Care - Fast Pace Health
Urgent Care • Carthage, IL
Ratings by platform
- Birdeye: 4.4 out of 5 stars (based on 855 reviews) (855 reviews)
- Solv Health: 2.8 out of 5 stars (4 reviews)
What patients say
Patients praise
- Friendly and professional medical staff, including nurses and nurse practitioners
- Compassionate and thorough care for various ailments
- Efficient service and reasonable wait times noted by some patients
- Convenient online appointment scheduling options
Common complaints
- Billing and payment issues, including unexpected charges and concerns over billing transparency
- Reports of rude or unprofessional staff behavior
- Long wait times for appointments and in-clinic delays
- Difficulties with the front-end administrative and scheduling system
In patients' words
"The staff very friendly, the NP assured my keeping burn clean has helped. They dressed my arm and provided the silvadeen cream. Much better 4 days after..."
— MapQuest"Front end staff and the computer "system" they have suck. Unfortunately I've had to take my kids there several times and every time we get charged more after the fact and I have to figure out..."
— Yelp/MapQuest"This place absolutely sucks!!! I had an appointment for 2:50 and they literally had me waiting till 4:45. They are soo slow it's pathetic. Don't waste your time with this place!!!!!"
— MapQuest"I’ve been a patient for multiple telehealth visits & after repeated unethical billing issues that are never resolved. Im considering taking legal action."
— Better Business Bureau (BBB)More clinics in Carthage
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