Ascension Saint Thomas Heart Carthage
Cardiology • Carthage, IL
Ratings by platform
- Healthgrades (Ascension Saint Thomas Heart Carthage) (53 reviews)
What patients say
Patients praise
- Friendly, pleasant staff and being made to feel at ease
- Short or no waiting / efficient experience
- Good communication and explanation by clinicians
- Clean facility and strong nurse/doctor communication (hospital-level metrics)
Common complaints
- Negative experiences including lack of appropriate testing/refusal to do further testing
- Rushed feeling / not cared for, especially when symptoms were serious
- Poor triage and being sent home despite high fever; lack of care
In patients' words
""The Carthage staff was very friendly and the wait time was very short.""
— drracheleidelman.com – Ascension Saint Thomas Heart Carthage (patient review snippet)""All staff was very pleasant. Put me at ease.""
— drracheleidelman.com – Ascension Saint Thomas Heart Carthage (patient review snippet)""This hospital was great at one time but since has gone down hill... refused to do further testing...""
— localitybiz.com – Highpoint Health–Riverview with Ascension Saint Thomas (review excerpt)""Triage is the absolute worst... Left to go to Vanderbilt.""
— localitybiz.com – Highpoint Health–Riverview with Ascension Saint Thomas (review excerpt)More clinics in Carthage
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