Ascension Saint Thomas Heart Carthage
Cardiology • Carthage, IL
Ratings by platform
- Momentary Labs (Highpoint Health–Riverview with Ascension Saint Thomas, Carthage, TN): 5 out of 5 overall patient satisfaction rating; 81% would definitely recommend; 83% rate experience 9 or 10 (144 patient surveys)
- Healthgrades (Ascension Saint Thomas Heart Carthage): Ratings shown on page (exact rating not captured in provided snippet) (53 ratings (from snippet on Healthgrades page))
What patients say
Patients praise
- Friendly, pleasant staff and being made to feel at ease
- Short or no waiting / efficient experience
- Good communication and explanation by clinicians
- Clean facility and strong nurse/doctor communication (hospital-level metrics)
Common complaints
- Negative experiences including lack of appropriate testing/refusal to do further testing
- Rushed feeling / not cared for, especially when symptoms were serious
- Poor triage and being sent home despite high fever; lack of care
- Low evaluation items such as billing or facility experience not specified, but complaints about doctor check and suspected misdiagnosis are present
In patients' words
""The Carthage staff was very friendly and the wait time was very short.""
— drracheleidelman.com – Ascension Saint Thomas Heart Carthage (patient review snippet)""All staff was very pleasant. Put me at ease.""
— drracheleidelman.com – Ascension Saint Thomas Heart Carthage (patient review snippet)""This hospital was great at one time but since has gone down hill... refused to do further testing...""
— localitybiz.com – Highpoint Health–Riverview with Ascension Saint Thomas (review excerpt)""Triage is the absolute worst... Left to go to Vanderbilt.""
— localitybiz.com – Highpoint Health–Riverview with Ascension Saint Thomas (review excerpt)More clinics in Carthage
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