St. Luke's Nursing Center: St Lukes Home
Long-Term Care • Carthage, MO
Ratings by platform
- SeniorCare.com: Overall Rating 3.0 / 5.0 (Not stated on the excerpted page)
- NursingHomeDatabase.com: CMS Overall Rating: 3 Stars (out of 5) (Not stated on the excerpted page)
- NursingHomeRrating/Report (nursinghomerating.org): Overall Rating: 4 out of 5 stars (site-reported) (Not stated on the excerpted page)
- Caring.com: Shows 5 reviews (page lists multiple reviews) (5 reviews)
- Seniors.fyi (St Luke’s Care Center): 3.5 from 15 reviews (15 reviews)
What patients say
Patients praise
- Staff described as caring/wonderful despite other issues
- Some reviewers report no complaints and feel the facility is caring
Common complaints
- Complaints about administration/communication (e.g., itemized bills, rude admin)
- Issues reported with transportation for residents (including wheelchair-bound residents)
- Concerns about staffing/operational priorities (short-staffing, underpaying kitchen help)
In patients' words
"“The staff is wonderful despite the horrible administrative staff. I just wouldn't recommend them due to administration.”"
— SeniorCare.com review excerpt"“Not happy with administration at all!... Whenever we ask for itemized bills we got the run a ran and never received one itemized bill.”"
— SeniorCare.com review excerpt"“I have no complaints. They're very caring. I think it's an awesome place.”"
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