Assisted Living in Carthage, MO | Maple Tree Terrace
Long-Term Care • Carthage, MO
Ratings by platform
- Seniors.fyi: 4.2/5 (12)
- Seniors.fyi: 4.1/5 (22)
- SeniorAdvisor: 4.0/5 (4)
What patients say
Patients praise
- personalized care and individual attention
- close-knit, home-like environment
- attentiveness of some caregivers
- emphasis on building relationships with residents
Common complaints
- concerns regarding staff behavior, including reports of rudeness, favoritism, and staff being perceived as lazy
- anecdotal reports of nurses limiting access to treats/candy for residents
- alleged friction between staff and hospice providers
- inconsistency in care quality depending on which staff member is on duty
In patients' words
"The staff were very rude... A chubby blonde nurse is lazy and makes clients sit in the TV room to talk to her coworkers."
— Seniors.fyi"Our licensed nurse and certified medication aides get to know our residents like family, with all of their unique needs and preferences. It's like home."
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