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Capital Ortho

Orthopedics • Carthage, MO

★★★★★4.8/593 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.8/5 (93 reviews)
  • Facebook: 98% recommend (1,167 reviews)

What patients say

Patients praise

  • Compassionate and professional medical staff and providers
  • Effective diagnosis and treatment plans
  • Warm, welcoming, and efficient office environment
  • Strong reputation for surgical success and patient care

Common complaints

  • Occasional long wait times due to high clinic volume
  • Isolated reports of billing or administrative dissatisfaction
  • Individual concerns regarding post-surgical communication or outcomes

In patients' words

"Everyone from the front desk to the nurses & assistants are so pleasant to deal with unlike another large Orthopedic group that I dealt with before. Every Dr. I’ve seen here has been so nice, concerned & very professional- they are not quick to suggest surgery without trying other options."

— Capital Ortho Patient Testimonial

"Shoulder surgery in Sept of 2025. I've had pain every day since then. Every time I saw Smitherman he sang the same song, 'give it a couple more months' and he never did any physical test."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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