Carrollton - CareNow Urgent Care
Urgent Care • Carrollton, TX
Ratings by platform
- Yelp/Apple Maps/MapQuest aggregated ratings: Approximately 2.5 to 2.6 out of 5 stars (170-175 reviews on Yelp/MapQuest/Apple Maps)
- Facebook: 78% recommend (82 reviews)
What patients say
Patients praise
- Clinical staff (doctors, nurses, technicians) described as kind, knowledgeable, and thorough
- Convenience of online appointment booking when the system functions correctly
- Prompt and efficient service reported by some patients during specific visits
Common complaints
- Long wait times, even with online check-in/appointments
- Inconsistent front desk service, including reports of rude or unhelpful staff
- Frustrations with the online check-in system not syncing with on-site processes
- Issues with insurance acceptance and billing accuracy
- Occasional communication delays regarding lab results or prescriptions
In patients' words
"I dealt with 4 different practitioners who helped me on my visit here and each one was incredibly kind and helpful."
— Yelp review via MapQuest"By the time, my son started running a fever. We started looking for other real "Urgent" care clinics... 4~5 hours of delayed medical service and waiting without notification is not the definition of urgent care."
— OpenGovCA review"They charged my card twice and voided one of the transaction. I’ve been battling them to get my money back... All they are doing is pointing fingers at everyone."
— Unilocal reviewMore clinics in Carrollton
Mark Gustafson, MD - Carrollton Ear, Nose and Throat
Patients praise: Patients report the doctor is thorough, helpful, reliable, and caring. · Dr. Gustafson is highly recommended by patients for his bedside manner and communication..
Carrollton, TX - Athletico Physical Therapy
Patients praise: knowledgeable and caring staff · clean and comfortable facility.
Piedmont in Carrollton, Georgia
Patients praise: Efficient and quick care for minor medical needs · Professional and kind healthcare providers and staff.
Affordable Healthcare in Carrollton, Texas
Patients praise: Direct primary care (DPC) model offers transparency and eliminates insurance hassles · High ratings for specific compassionate and thorough physicians.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.