Live
Read now
CareNow Urgent Care logo

CareNow Urgent Care

Urgent Care • Carrollton, TX

★★★☆☆2.6/5170 reviews across 2 platforms

Ratings by platform

  • Yelp/Apple Maps/MapQuest aggregated ratings: 2.6/5 (170 reviews)
  • Facebook: 78% recommend (82 reviews)

What patients say

Patients praise

  • Clinical staff (doctors, nurses, technicians) described as kind, knowledgeable, and thorough
  • Convenience of online appointment booking when the system functions correctly
  • Prompt and efficient service reported by some patients during specific visits

Common complaints

  • Long wait times, even with online check-in/appointments
  • Inconsistent front desk service, including reports of rude or unhelpful staff
  • Frustrations with the online check-in system not syncing with on-site processes
  • Issues with insurance acceptance and billing accuracy
  • Occasional communication delays regarding lab results or prescriptions

In patients' words

"I dealt with 4 different practitioners who helped me on my visit here and each one was incredibly kind and helpful."

— Yelp review via MapQuest

"By the time, my son started running a fever. We started looking for other real "Urgent" care clinics... 4~5 hours of delayed medical service and waiting without notification is not the definition of urgent care."

— OpenGovCA review

"They charged my card twice and voided one of the transaction. I’ve been battling them to get my money back... All they are doing is pointing fingers at everyone."

— Unilocal review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Carrollton

Athletico Physical Therapy

★★★★★5.0/5(56 reviews · 1 platform)

Patients praise: knowledgeable and caring staff · clean and comfortable facility.

Carrollton, TXPhysical Therapypositive

Woven Health

★★★★★4.9/5(1,587 reviews · 2 platforms)

Patients praise: Direct primary care (DPC) model offers transparency and eliminates insurance hassles · High ratings for specific compassionate and thorough physicians.

Carrollton, TXMental Healthmixed

Primary Care in Carrollton, TX

★★★★★4.9/5(1,540 reviews · 4 platforms)

Patients praise: Appreciation for thorough, personalized, and attentive medical care · Providers who listen well and explain health conditions clearly.

Carrollton, TXPrimary Caremixed

Celebration Family Dental of Carrollton

★★★★★4.9/5(886 reviews · 1 platform)

Patients praise: Friendly and professional staff · Knowledgeable and compassionate dentists (e.g., Dr. Shekhadiya, Dr. Ahir, Dr. Rajiv).

Carrollton, TXDentalpositive

See all clinics in Carrollton →

Comparing your options?

Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.

More Urgent Care clinics