Our Team - Primary Care Clinic of Texas
Rheumatology • Carrollton, TX
Ratings by platform
- Promallu/Aggregated Data: 4.1 out of 5 stars (aggregated) (65 reviews)
What patients say
Patients praise
- High accessibility and affordability, especially for uninsured and underinsured patients
- Friendly and helpful front desk and support staff at various locations
- Compassionate care and thorough consultations reported by many patients
- Quick availability for same-day or next-day appointments
Common complaints
- Reports of unprofessional, rude, or sarcastic behavior by some providers
- Concerns about long wait times for appointments
- Mixed experiences regarding communication and bedside manner, with some patients feeling dismissed or judged
- Issues with recommended tests or procedures perceived as unnecessary by patients
In patients' words
"The doctor was so rude and mean to her, she got back in the car crying. Please do not go here or send a family member here. He was extremely unprofessional and sarcastic over her health issues."
— LocalityBiz User Review"I received the most comprehensive nurse and doctor consultation about me and my needs! Really delighted that I made the decision to come in. I really think more doctors and their staff should take a lesson for this facility! Great job!"
— LocalityBiz User Review"The front desk and assistants are wonderful. On the other hand, when I first went, it was fine, but when I needed something.... I had an appointment at 12:30, and I did not get seen till 1:30, and the doctor barely spoke to me. Just make sure you speak up for your health needs, but front desk is wonderful"
— Promallu User ReviewMore clinics in Carrollton
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