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Neurology & Sleep Clinic

Neurology • Carrollton, TX

★★★★☆4.4/5319 reviews across 3 platforms

Ratings by platform

  • BirdEye: 4.4/5 (280 reviews)
  • Yelp (15 reviews)
  • WebMD Care: 4.0/5 (39 reviews)

What patients say

Patients praise

  • Some patients have reported the staff as caring
  • General online rating platforms like BirdEye reflect a 4.4/5 rating, suggesting mixed but occasionally positive experiences across a large review volume

Common complaints

  • Unprofessional, rude, and argumentative behavior from providers, specifically Dr. Alpa Shah
  • Poor listening skills and lack of compassion from medical staff
  • Concerns regarding organization and clinical office interactions

In patients' words

"Dr. Shah is rude, unprofessional & argumentative. I've never seen a doctor be rude to their staff. She is Horrible. No thank you."

— Yelp

"I've never seen a doctor with worse listening skills... She interrupts constantly, making it clear your answers really weren't important, anyway."

— WebMD Care

"I found Dr Shah and her staff to be very caring and"

— WebMD Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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