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Neurology & Sleep Clinic - Carrollton, Texas

NeurologyCarrollton, TX

★★★★☆4.4/5319 reviews across 2 platforms

Ratings by platform

  • BirdEye: 4.4/5 (280 reviews)
  • Yelp: Not explicitly rated, described as negative (15 reviews)
  • WebMD Care: 4.0/5 (39 ratings (Dr. Alpa Shah))

What patients say

Patients praise

  • Some patients have reported the staff as caring
  • General online rating platforms like BirdEye reflect a 4.4/5 rating, suggesting mixed but occasionally positive experiences across a large review volume

Common complaints

  • Unprofessional, rude, and argumentative behavior from providers, specifically Dr. Alpa Shah
  • Poor listening skills and lack of compassion from medical staff
  • Concerns regarding organization and clinical office interactions

In patients' words

"Dr. Shah is rude, unprofessional & argumentative. I've never seen a doctor be rude to their staff. She is Horrible. No thank you."

Yelp

"I've never seen a doctor with worse listening skills... She interrupts constantly, making it clear your answers really weren't important, anyway."

WebMD Care

"I found Dr Shah and her staff to be very caring and"

WebMD Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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