Carrollton, TX
Mental Health • Carrollton, TX
Ratings by platform
- Essencia Family Practice and Immediate Care Clinic: 4.9/5 stars (1,482 reviews)
- Select Specialty Hospital: 3.8/5 stars (176 reviews)
- TotalCare Emergency Room: 4.6/5 stars (87 reviews)
- Dr. Odette N. Limosnero, MD: 4.97/5 stars (263 reviews)
- Carrollton Springs: 2.6/5 stars (328 reviews)
- MinuteClinic at CVS: 4.6/5 stars (98 ratings)
What patients say
Patients praise
- High ratings for personalized and thorough care by individual physicians
- Commendations for friendly, professional, and efficient support staff
- Positive experiences with timely and accessible urgent/immediate care
- Well-regarded bedside manner and clear communication from providers
Common complaints
- Reports of poor nursing care, lack of staff responsiveness, and unprofessional staff behavior at some facilities
- Concerns regarding medical management, billing practices, and insurance-related issues
- Complaints about facility environment, including noise and overcrowding
- Staff communication difficulties and perceived lack of concern for patient well-being
In patients' words
"Dr. Olotu is one of the finest medical doctor I have met. You feel he cares and listens closely and is very thorough in his examination."
— Birdeye (Essencia Family Practice)"Nurses fabricate stories, mix up patients and situations frequently. No communication with doctors. They prescribe anti psychotics without a staff psychiatrist chemically sedating patients to the point of drooling unresponsiveness."
— Birdeye (Select Specialty Hospital)"I am not an alcoholic nor a drug addict but they prisoned me for no reason other than to make money through insurance."
— Birdeye (Carrollton Springs)"Dr. Kim was amazing knowledgable and took the time to educate me and explain the reasons. Could not have been in better care."
— Birdeye (TotalCare Emergency Room)More clinics in Carrollton
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