Primary Care in Carrollton, TX | Baylor Scott & White Health
Internal Medicine • Carrollton, TX
Ratings by platform
- Solv (Baylor Scott & White Urgent Care+): 4.9 out of 5
- Healthgrades (Dr. John Bailey): 4.4 out of 5 (22 reviews)
- Healthgrades (Dr. Jeffrey Stewart): 4.9 out of 5 (34 reviews)
What patients say
Patients praise
- High satisfaction with individual primary care physicians, including bedside manner and willingness to listen
- Positive feedback regarding quality of care and staff friendliness in certain urgent care and primary care settings
- Patients feeling comfortable and well-cared for by specific long-term doctors
Common complaints
- Billing and insurance coding concerns, particularly disputes over diagnostic versus routine charges
- Difficulty scheduling appointments and reaching doctors directly
- Reports of poor customer service and unresponsiveness from staff
- Complaints about hospital emergency room wait times, staffing, and communication issues
In patients' words
"I dont feel like I am seeing my doc but a family member, which means that he makes me feel very comfortable and so does his staff."
— Healthgrades (Patient review for Dr. John Bailey)"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— Better Business Bureau (Customer review for Baylor Scott & White Health)"Unfortunately it is about money & not patient care"
— PissedConsumer (Customer review for Baylor Scott & White Health)More clinics in Carrollton
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