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Primary Care in Carrollton, TX | Baylor Scott & White Health logo

Primary Care in Carrollton, TX | Baylor Scott & White Health

Internal Medicine • Carrollton, TX

★★★★★4.9/5

Ratings by platform

  • Solv (Baylor Scott & White Urgent Care+): 4.9/5

What patients say

Patients praise

  • High satisfaction with individual primary care physicians, including bedside manner and willingness to listen
  • Positive feedback regarding quality of care and staff friendliness in certain urgent care and primary care settings
  • Patients feeling comfortable and well-cared for by specific long-term doctors

Common complaints

  • Billing and insurance coding concerns, particularly disputes over diagnostic versus routine charges
  • Difficulty scheduling appointments and reaching doctors directly
  • Reports of poor customer service and unresponsiveness from staff
  • Complaints about hospital emergency room wait times, staffing, and communication issues

In patients' words

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau (Customer review for Baylor Scott & White Health)

"Unfortunately it is about money & not patient care"

— PissedConsumer (Customer review for Baylor Scott & White Health)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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