Castle Hills Surgicare
Gastroenterology • Carrollton, TX
Ratings by platform
- Healthgrades, Texas Health, Vitals: 4.7/5 (147 reviews)
- Birdeye, U.S. News & World Report: 5.0/5 (185 reviews)
What patients say
Patients praise
- Knowledgeable, thorough, and attentive bedside manner
- Clear explanation of medical conditions and treatment options
- High quality of clinical care and professional expertise
Common complaints
- Long wait times for appointments and during visits
- Concerns regarding office staff professionalism and customer service efficiency
- Some reports of perceived dismissiveness of patient symptoms
In patients' words
"I’ve never in my 56 years had a doctor actually pull a chair out for me to sit! The receptionist was friendly, smiled and was very patient."
— Patient review via BusinessYab"I was at the intake meeting for THREE Hours... they took me to a room quick enough, but I sat in that room for an hour."
— Patient review via HealthgradesMore clinics in Carrollton
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