Behavioral Health | County of Monterey, CA
Mental and Behavioral Health • Carmel, CA
Ratings by platform
- rehab.com (Monterey County Behavioral Health Services – Adult): 2.25/5 (4 reviews)
What patients say
Patients praise
- County provides mechanisms for client feedback/satisfaction surveys (Treatment Perception Surveys; Consumer Perception Survey data collection).
- There are formal problem-resolution pathways (change of clinician, appeals process, grievance, and state fair hearing).
- There is a Patients’ Rights Advocate and a compliance hotline to help investigate and direct complaints and concerns.
Common complaints
- Some online reviews describe very poor experiences, including claims of inadequate care, problems with clinician changes, and overmedication concerns.
- Negative review content suggests concerns about treatment practices, confidentiality, and the overall system (as stated by reviewer).
In patients' words
"“Absolute worst place to receive mental health care. If you can, find other places or pay out of pocket for treatment. They over medicate the patients…”"
— rehab.com review text (Monterey County Behavioral Health Services – Adult)"“Resolve problems with Mental Health Plan through Change of Clinician, Appeals Process, Grievance, or State Fair Hearing. No discrimination or retaliation.”"
— County of Monterey Behavioral Health – Problem Resolution ProcessMore clinics in Carmel
Psychiatrists in Carmel By The Sea, CA
Patients praise: Compassionate care · Effective treatment outcomes.
Mental and Behavioral Health Services - Monterey
Patients praise: Compassionate and respectful staff and therapists · Life-changing and effective treatment experiences.
Regenerative Medicine
Patients praise: Providers are attentive, thorough, and highly knowledgeable · Strong, personalized focus on patient care and listening to concerns.
Primary Care for Adults in Monterey County | Internal Medicine
Patients praise: highly knowledgeable and thorough providers · excellent listening skills and attentive care.
Montage Medical Group, Obstetrics/Gynecology - Monterey
Patients praise: Physicians and advanced practice providers are frequently described as kind, knowledgeable, and caring · Patients appreciate the quality of medical care and clinical attention provided by individual doctors.
Find Family Medicine Doctors in Monterey, CA
Patients praise: Patients frequently praise physicians for being attentive, kind, and thorough · Many doctors are described as excellent listeners who do not rush visits.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.